Support

We help with setup and day-to-day use of our products: KidmaTech CRM and its integrations (Zoom, Google Meet, telephony, messengers).

Contact us

Email: support@kidmatech.com — primary channel
Phone and WhatsApp: +972 53-626-0121
Address: Hazani 2, Kiryat Motzkin, Israel

Business hours

Sunday to Thursday, 9:00–20:00 Israel time (IST, UTC+2 / UTC+3 during daylight saving). Friday, Saturday and Israeli public holidays are non-working days.

Response time

We reply to every request within 24 hours on business days. Requests received on a non-working day are picked up in the morning of the next business day.

What to include in your request

Your company name and the address you use to sign in to the CRM.
What happened and what you expected to happen.
Date and time of the event — this is how we locate it in the logs.
A screenshot, if the error is visible on screen.

Zoom integration

How to connect, use and disconnect Zoom in the CRM — see the Zoom integration guide. What data we process — see the “Zoom data” section of our privacy policy.

Data deletion

To request deletion of your data, use the data deletion page or email support@kidmatech.com.