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Data Deletion

Last updated: 18 August 2026

You can ask KidmaTech to delete the personal data associated with your account at any time. This page explains how.

How to request deletion

  1. Send an email to support@kidmatech.com from the email address linked to your account.
  2. Use the subject line Data deletion request.
  3. Tell us which account you used to sign in — the Google account email, or the Facebook Page, Instagram account, TikTok account or phone number connected to our CRM.

What we delete: your account profile (name, email, profile picture received from Google) and the service data tied to your account, including the conversations, comments, attachments and voice transcripts received from the messaging and social channels you connected. We confirm completion by email, normally within 30 days.

Facebook and Instagram data

If you connected a Facebook Page or an Instagram professional account to our CRM, you can have that data removed in either of two ways:

  1. Disconnect the channel inside the CRM, or remove KidmaTech from Facebook Settings → Business Integrations (for Instagram, from the linked Facebook account). We stop processing and erase the access tokens for that account immediately, and delete the stored conversations within 30 days.
  2. Email us as described above and name the Page or Instagram account.

Deletion requests sent by Meta on your behalf are handled the same way and confirmed back to you by email.

TikTok data

If you connected a TikTok business account to our CRM, you can have that data removed in either of two ways:

  1. Disconnect the channel inside the CRM, or remove KidmaTech in the TikTok app under Settings and privacy → Security and permissions → Manage app permissions. We stop processing and erase the access tokens for that account immediately, and delete the stored comments and conversations within 30 days.
  2. Email us as described above and name the TikTok account.

Data we may retain

We may keep limited records where the law requires it (for example billing or security logs). Such records are kept only as long as legally necessary and are then deleted.

Revoking access

You can also remove KidmaTech's access to your Google account at any time from your Google Account permissions page.

Contact

KidmaTech, Hazani Michael 2, apt. 3, Kiryat Motzkin, Israel — support@kidmatech.com